Job Description

Elevator Technician – Emergency Communication Systems

Location: Chicago, Illinois

Employment Type: Full-Time

About the Opportunity

We are partnering with a well-established, growing company specializing in emergency communication and safety systems to hire an experienced Elevator Technician looking for a change of pace from traditional elevator field service.

This is an excellent opportunity for a licensed Elevator Mechanic who is ready to transition away from physically demanding elevator installations, repairs, and heavy mechanical work into a more specialized, less physically intensive technical service role.

Rather than performing full elevator installations or major mechanical repairs, this position focuses on the installation, maintenance, and troubleshooting of emergency telephone and communication equipment found in elevators and other commercial properties.

This role offers a great balance of hands-on technical work, independence, and long-term career stability for an experienced elevator professional looking for something different.

Key Responsibilities

• Install, service, maintain, and troubleshoot emergency telephone and communication systems in elevators and commercial facilities.
• Diagnose and resolve technical issues to ensure emergency communication equipment operates safely and reliably.
• Perform equipment inspections, testing, repairs, and preventative maintenance.
• Manage assigned service routes, scheduling appointments and coordinating directly with customers.
• Provide professional, responsive service to commercial property owners, property managers, and other customers.
• Complete installations and service requests efficiently while maintaining high standards of quality and safety.
• Maintain accurate service documentation, installation records, and equipment reports.
• Work independently while collaborating with internal technical support and operations teams.
• Ensure all work complies with applicable safety standards, regulations, and company procedures.
• Travel throughout the assigned service territory, with occasional additional travel as needed.

Qualifications

• Current and valid Elevator Mechanic License required.
• Minimum 2 years of experience installing, servicing, or repairing elevator telephone or emergency communication equipment.
• Strong understanding of elevator systems and related electrical and communication components.
• Ability to troubleshoot technical issues and perform equipment installations independently.
• Excellent customer service, communication, and problem-solving skills.
• Strong organizational skills with the ability to manage schedules and service appointments.
• High attention to detail and commitment to quality workmanship.
• Professional demeanor and ability to interact confidently with customers.
• Valid driver's license and clean driving record.
• Ability to travel throughout the assigned territory.
• High school diploma or equivalent.
• Ability to successfully complete required background, driving record, and pre-employment drug screenings.

Preferred Qualifications

• Experience with elevator emergency phones, communication systems, or related safety equipment.
• Active elevator mechanic licenses or certifications in multiple states.
• Experience managing independent service routes or customer-facing technical service responsibilities.
• Familiarity with commercial or multifamily property environments.

Why Consider This Opportunity?

• A Change from Traditional Elevator Field Work: Put your elevator industry experience to use in a specialized technical role without the same level of heavy mechanical labor.
• Home-Based Service Routes: Begin and end your workday at home rather than reporting to a central office.
• Company-Provided Vehicle: Receive a service vehicle along with the tools, materials, and support needed to perform your job.
• Established, Growing Organization: Join a company with a long-standing reputation, strong employee retention, and continued growth.
• Work-Life Balance: Join an organization that prioritizes a sustainable schedule and employee well-being.
• Meaningful Work: Support critical emergency communication systems that help protect people and connect them with emergency services when needed.

Benefits & Perks

• Company-provided service vehicle
• Medical insurance with HSA and PPO plan options
• Dental and vision coverage
• Life insurance and short- and long-term disability coverage
• 401(k) with company contribution
• 15 days of accrued PTO during the first year
• 8 paid holidays plus 1 floating holiday
• Company-paid 24/7 telemedicine access
• Employee Assistance Program (EAP)
• Employee referral bonus program
• Team-building activities and company events

If you're an experienced Elevator Mechanic looking to take your career in a different direction while continuing to use your technical expertise, this could be an excellent next step.

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